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A Potentially Lethal Arrow Was Lodged In the Side of House After Bow Hunting
DEAN CHACE
Drakes Corner
Road
Long Waits to Talk to Patriot Media Bring Thoughts of a Satellite Dish
This is a copy of a letter sent to Patriot Media on September 17.
PHILIP
P. PORADO
Valley Road
A
Potentially Lethal Arrow Was Lodged In the Side of House After
Bow Hunting
To the Editor:
I have a two and a half foot long potentially lethal arrow that lodged in the side of our home when the Township last permitted bow hunting on public land.
It will remind me to be on guard when the Township is opened to the careless and dangerous, mostly non-Princetonian, bow hunters, just to please senseless state bureaucrats. It will also remind me that Bernie Miller is, unfortunately, the only Township Committeeman with good judgement.
DEAN
CHACE
Drakes Corner Road
Long Waits to Talk to Patriot Media Bring Thoughts of a Satellite Dish
This is a copy of a letter sent to Patriot Media on September 17.
On August 22, I received in the mail a notice that my pre-determined conversion date is September 23. The form included the option of calling you at 1-866-PAT-1776 at least two weeks prior to that date to provide you with the needed information and to obtain a time slot for the service to be performed. The notice also stated that this was a mandatory process that had to be completed on the date outlined, otherwise I would lose cable service.
Here is the question I would like answered. Will the $20 deposit I gave on each of the two converter boxes be refunded since I will have no further need of them as both TVs are cable ready? And, have you notified or do you intend to notify all of the customers you will be servicing that they are entitled to this refund?
At 9:23 a.m. on September 11, I called the given telephone number and after listening to and following the instructions given by the idiotic and annoying recorded messages, I finally had the opportunity to speak to a real, live person who promptly informed me that there was no service scheduled for Valley Road on September 23, and that she would turn me over to customer service.
The time was now 9:37 a.m. Another recording informed me that everyone was busy and that my call would be answered in 15 minutes.
After being forced to listen to the most irritating, poor quality elevator music laced with static for more than 25 minutes, I hung up in complete exasperation.
If this is an example of what you call state of the art service, let me tell you what in this day and age would be real state of the art service. Have a real, live person, trained in answering customers' questions and solving problems, answer the phone with "Good morning, Patriot Media, may I help you?" Ah, what fond memories of days when good businesses respected and strived to earn the respect of their customers instead of threatening them. Of course, this is only my opinion, certainly not yours.
This morning I received a recorded message that if I did not call you to schedule an appointment next week, I would lose service.
My time is just as valuable as yours and I have no intention of wasting any more of it listening to your recorded messages and insipid music.
Call me at (609) ZAG-7189 if you want my business. Otherwise, there is always the satellite dish.
PHILIP P. PORADO
Valley
Road
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